Beschreibung
This document can assist in establishing whether ISO/IEC 20000-1 is applicable to an organization’s circumstances. It illustrates how the scope of an SMS can be defined, irrespective of whether the organization has experience of defining the scope of other management systems.
ISO.org
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Schlagwörter
Information technology — Service management — Guidance on scope definition and applicability of ISO/IEC 20000-1
Status
Aktuell: Stand 2019